Launch Your Business to New Heights with Call2Launch
Flexible, personalized BPO solutions that let you focus on your core business while we handle the rest.
Empowering Your Business Growth
At Call2Launch, we provide high-performance call center solutions tailored for businesses that demand flexibility, efficiency, and measurable results. Our bilingual nearshore teams specialize in customer support, lead generation, and back-office operations, helping you scale effortlessly without long-term commitments.
Delivering Measurable Success
At Call2Launch, we build partnerships focused on delivering real, measurable results. Our commitment to excellence is driven by data, ensuring we continuously improve and adapt to your business needs.
How We Measure Our Success:
First Call Resolution (FCR): We closely track our performance to continuously improve issue resolution and enhance customer satisfaction.
Customer Satisfaction Score (CSAT): By regularly monitoring customer feedback, we ensure our service consistently exceeds expectations.
Close Rates: Our strategic approach allows us to effectively track conversions, ensuring opportunities translate into meaningful growth.
Through meticulous analysis and data-driven decision-making, our team consistently achieves results that positively impact our clients' businesses.
📩 Want to see how we drive real results?
[📖 Read Our Case Studies]
🌎 Why Choose Call2Launch?
Nearshore Advantage – Located in Aguascalientes, Mexico, in U.S. time zones for seamless communication.
Bilingual Agents – Fluent in English and Spanish, ensuring smooth customer interactions.
No Long-Term Lock-Ins – Flexible contracts designed to scale with your business needs.
Cost-Effective – High-quality service at competitive nearshore rates.
Proven Success – Trusted by businesses in roofing, e-commerce, legal services, and more.
CUSTOMIZED BPO SERVICES | CALL2LAUNCH
Call2Launch provides a range of customizable BPO services designed to help you scale your business efficiently and effectively.
Customer Support:
Provide your customers with top-tier service through our 24/7 inbound and outbound support, backed by PCI and HIPPA-compliant practices to ensure data security and privacy.
Technical Support:
Let our tech experts handle everything from troubleshooting to advanced technical queries.
Our team drives results by reaching out to qualified leads and boosting your sales pipeline, all with PCI and HIPPA-compliant practices to protect sensitive data.
Sales & Lead Generation:
Back-Office Support:
From data entry to administrative tasks, we streamline your back-office operations so you can focus on the big picture.
Custom Solutions:
We tailor our services to your unique needs, offering flexibility and scalability to meet any challenge.
WHAT OUR CLIENTS ARE SAYING
Trusted by business to deliver results with dedication, flexibility, and excellence.
Call2Launch has transformed our visibilty and lead quality, allowing us to focus on cases worth pursuing. An indispensable partner!
Manuel Lozano
Union Latina
Call2Launch has been vital to our success at hearing at home, with disciplined execution, flexibibility, and a true commitment to our goals. Highly recommended!
Dave Burke
Hearing at Home
Call2Launch´s 24/7 support has been a game-changer for MedicVision, providing fast, reliable assistance that lets us focus on innovation. An invaluable partner!
Shahar Gross
MedicVision
Contact Us – Let’s Scale Your Business Together
Get in Touch Today for a personalized consultation. Whether you need a dedicated sales team, customer support, or back-office assistance, we’re here to help.